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Android Application for Customer Service Video Analytic Systems

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dc.contributor.advisor Dailey, Matthew N.
dc.contributor.author V, Satya Kiriti
dc.contributor.other Esichaikul, Vatcharaporn
dc.contributor.other Ekpanyapong, Mongkol
dc.date.accessioned 2017-07-14T07:59:04Z
dc.date.available 2017-07-14T07:59:04Z
dc.date.issued 2017-07
dc.identifier.other AIT
dc.identifier.uri http://www.cs.ait.ac.th/xmlui/handle/123456789/865
dc.description 50 p. en_US
dc.description.abstract Security and customer service are major issues all over the world. To take security a step ahead, CCTV cameras are being brought in, and now video analytic models are being applied to these CCTV feeds. Displaying data through mobile applications is increasing the norm today. In this research study, I describe the design, development, and testing of an Android application that renders processed data from a video analytic system to make security and customer service better. The application has four user roles, and each role has access to different features. The features of the system are latest customers, customer directory, mark as blacklisted customer, generate a summary of customer emotions daily/weekly/monthly, and viewing a shop heatmap. The application generates a notification if a blacklisted customer enters the store. An experiment with real-world retail shop footage validates the connections and proves the concept of real time display of video analytic data for security and customer service. en_US
dc.description.sponsorship AIT Fellowship en_US
dc.language.iso en en_US
dc.publisher AIT en_US
dc.subject Android en_US
dc.subject Android application en_US
dc.subject RESTful Web service en_US
dc.subject RESTful API en_US
dc.subject Android Architecture en_US
dc.subject Android Studio en_US
dc.subject Volley en_US
dc.subject CCTV en_US
dc.title Android Application for Customer Service Video Analytic Systems en_US
dc.type Research report en_US

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