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E-Business Development and Technology

Course code: AT71.03
Credits: 3(3–0)
This course is elective

Course objectives

To provide students with an overview of the key concepts, strategies, business models, and technologies behind E-business/E-commerce. The course will address the opportunities and challenges of doing business on the Internet, and the challenges of introducing e-business techniques into existing organizations. Essential global issues related to E-Business will be covered.

Learning outcome

Introduction to Electronic Business. Retailing in E-Business. Internet Consumers and Market Research. Advertisement in E-Business. E-Business for Service Industries. Business-to-Business (B2B). E-Commerce Strategy and Implementation. Electronic Payment Systems. Applications and Infrastructure for E-Business. Global Issues. Electronic Government.

Course outline

I.          Introduction to Electronic Business
1.     Electronic Business Terms
2.     Benefits and Limitations
3.     Business Models
4.     Driving Forces and Impacts
II.        Retailing in E-Business
1.     Direct Marketing
2.     Internet Shopping
3.     Online Purchase Decision Aids
4.     Online Customer Service
III.       Internet Consumers and Market Research
1.     Consumer Behavior Model
2.     Demographics of Internet Users
E-Commerce: Business, Technology, and Society, Pearson, 2009.


G. P. Schneider:
E-Business (8th Ed.), Course Technology, 2009.
E. Turban, J. Lee, D. King, J. McKay, and P. Marshall:
Electronic Commerce: 2008 (5th Ed.), Prentice Hall, 2008.

Reference books

Quarterly Journal of Electronic Commerce
Electronic Commerce Research and Application Journal
International Journal of Electronic Business
International Journal of Electronic Commerce
International Journal of Electronic Finance
Journal of Electronic Commerce in Organizations
Journal of Organizational Computing and Electronic Commerce
Communications of ACM
Information Systems Research
MIS Quarterly
Electronic Markets

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